In all likelihood, if you're locked out, it is because you have tried to sign in with the incorrect password too many times.
- Click “SIGN IN / JOIN NOW” at the top right of any page. You will be taken to the Upromise® sign in page.
- Click on the "Forgot your password” link below the “LOG IN” button and follow the directions to reset your account.
- Click the navigation symbol at the top left of any page.
- Locate and click on “SIGN IN / JOIN NOW” from the navigation panel. You will be taken to the Upromise® sign in page.
- Click on the "Forgot your password” link below the “LOG IN” button and follow the directions to reset your account.
