FAQ

Linking Cards

• Can I link a debit card to my Upromise® Dining account?
• Why do I want more than one card linked to Upromise® Dining?
• I want to update my credit card.
• I want to add a card.
• I want to delete a card.
• I want to transfer my card to another program.

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Online Reviews

• Why should I write a review?
• How do I write my review?
• Who will read my review?

Online Ordering

• Why can’t I order online from or dine in at all Upromise Dining restaurants?
• I saw a message saying that I'm leaving the Upromise Dining site and entering the Zuppler or ChowNow online ordering system. What does that mean?
• Why didn’t I earn my full cash back rewards?
• How much does it cost to order online, and is there a minimum order amount?
• My order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.
• I received a confirmation email, but the restaurant says they didn’t get my order. What happened?