Help Center

Getting Started

What is Upromise® Dining and what do I need to do to do to join?

How much does it cost to join Upromise® Dining?

How much can I earn with Upromise® Dining?

Why do you need my card number?

Will my membership with Upromise® Dining ever expire?

Signing In

Why do I need to sign in to the Account Center?

How do I sign in?

I forgot my password.

I'm locked out.

How do I change the location of my restaurant recommendations in my emails?

How do I change my ZIP code?

Cash Back Rewards

How do I know how much cash back rewards I earned?

When does cash back rewards get applied to my dining account?

My cash back rewards never showed up.

How do I redeem my cash back rewards?

Linking Cards

Searching Restaurants

Restaurant Reviews

Why should I write a review?

How do I write my review?

Who will read my review?

Email

Why do I want to receive emails from Upromise® Dining?

What kind of emails will I receive from Upromise® Dining?

Why am I not getting emails?

How do I opt in to email notifications?

Online Ordering

Why can’t I order online from or dine in at all Upromise® Dining restaurants?

I saw a message saying that I'm leaving the Upromise® Dining site and entering the ChowNow online ordering system. What does that mean?

Why didn’t I earn my full cash back rewards?

My order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.