FAQ

Getting Started

• What is Upromise® Dining and what do I need to do to do to join?
• How much does it cost to join Upromise® Dining?
• How much can I earn with Upromise® Dining?
• Why do you need my card number?
• Will my membership with Upromise® Dining ever expire?

Signing In

• Why do I need to sign in to the Account Center?
• How do I sign in?
• I forgot my password.
• I'm locked out.
• How do I change the location of my restaurant recommendations in my emails?
• How do I change my ZIP code?

Cash Back Rewards

• How do I know how much cash back rewards I earned?
• When does cash back rewards get applied to my dining account?
• My cash back rewards never showed up.
• How do I redeem my cash back rewards?